Workplace Conflict Resolution

Nothing challenges the success of a workplace team more than conflict within the team. Time and energy spent fighting can seriously impact a business’s productivity, reputation, and bottom line. Mediation allows employees and team members to have input into how problems are resolved so that they feel empowered and invested in the success of the resulting arrangement.

Using mediation as a first step in resolving harassment complaints can be effective, especially where there are misunderstandings about appropriate behavior, miscommunication, or cultural differences. Human Resources directors have found that calling in a mediator before resorting to disciplinary action or legal action can be an efficient, cost-effective, and successful way to address conflict in the workplace. As a confidential, voluntary process, issues can be resolved quickly, privately, and respectfully. At your office or mine, I can help you resolve those conflicts and enable everyone to get back to work. For more about workplace mediation, see http://www.epspros.com/news-resources/whitepapers/2013-prior/mediation-in-the-workplace.html .

Testimonials

The Delta Chi Fraternity at Cornell, and I, personally, have used Ms. Masson's services for a variety of situations over the past decade. We have always been impressed with the professional nature of her advice and the timeliness of the response. We would certainly recommend her services to anyone who needs them.
David Weber, Retired

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